品牌至爱是一个满意消费者对某个特定的品牌产生强烈的情感上的依恋程度,包含对品牌的热情、对品牌的依恋、对品牌的积极评价、响应品牌的积极情绪,以及对品牌爱的宣言。研究表明:品牌至爱对品牌忠诚和积极口碑传播具有正向的影响作用;同时,自我象征品牌对品牌至爱和积极口碑传播也具有正向影响,但享乐性产品对品牌至爱和品牌忠诚没有影响。
Brand love means a consumer who is satisfied with a particular brand will attach a strong feeling to it. This love includes brand enthusiasm, brand loyalty, positive response to the brand, positive mood in response to the brand and brand love declaration. The research shows tt:at brand love has a positive impact on brand loyalty and positive oral spreading. Meanwhile, self-symbolic brand also contributes to the brand love and positive oral spreading. But hedonic products are not associated with brand love and brand loyalty.