中文摘要：

文章以公共图书馆服务质量为研究对象，在LibQUAL＋TM模型基础上，通过理论研究对其进行本土化修正与完善，得到了适合国内公共图书馆服务质量评价的理论模型CPLibQUAL，并通过实证研究对其进行数据方面的验证分析，最终取得较好的可靠性与有效性。

英文摘要：

evaluation correction and reliability e article focuses on public library service quality.It reaches a theoretical model for quality Chinese public library services, which is called CP_LibQUAL, by doing localization improvement on the basis of LibQUAL＋TM model. Furthermore, it successfully verifies the validity of the model through empirical research.