目的了解常州居民对基层医疗卫生机构提供基本公共卫生服务的接受情况。方法采用立意抽样调查,询问常州市城乡居民对各级医疗卫生机构在费用、可及性、服务态度、与医生的熟悉程度以及医疗技术五个维度上的评价,对基层机构提供基本公共卫生服务的接受意愿,对社区卫生服务站提供基本公共卫生服务的参与程度等。结果居民对基层机构在费用、可及性、服务态度、与医生的熟悉程度四个维度的评价最好;90%以上的居民对基层机构所提供基本公共卫生服务的接受意向较好;86.00%的居民曾较好地参与社区卫生服务站所提供的基本公共卫生服务。结论基层机构已具备提供基本公共卫生服务所需要的特征,居民对基层机构提供基本公共卫生服务的接受情况较好,但城乡居民间存在差别,基层机构和部分服务还有完善的空间。
Objective To find out the acceptance situation of the residents to basic public health services offered by community health care institutions in Changzhou.Methods The purposive sampling was taken to investigate 629 residents about their evaluation on different level of medical institutions in terms of health cost,accessibility,service attitude,acquaintance with doctors and medical skills;and their acceptance of and participation in the basic public health services offered by community health care institutions.Results The residents′ evaluation on community health care institutions in terms of health cost,accessibility,service attitude,and acquaintance with doctors was the best;and more than 90% of the residents had a better intention to accept the basic public health services,and 86.00% of the residents had ever accepted the basic public health services.Conclusion Community health care institutions already have the advantages to offer the public health services,and basic public health services are well accepted by the majority of residents.However,there are differences between the rural and urban residents,and there is still some improving room for the community health care institutions and parts of their services.