利用142家企业问卷数据,研究物联网应用模式及其通过供应链集成的中介作用影响企业绩效的机制。研究发现:物联网应用是个双元构思,包括两种具有不同行为逻辑和预期价值且又互补的模式——物联网应用于利用与探索;物联网应用于利用与探索能够通过供应商集成的完全中介作用和顾客集成的部分中介作用影响企业绩效。
This study explores the patterns of internet of things (IoT) use and how these patterns affect firm performance through the mediating role of supply chain integration with data collected from 142 firms. The results show that IoT use is an ambidextrous construct which is conceptualized as two complementary patterns of IoT use for exploitation and IoT use for ex- ploration with different behavior attributes and expected benefits. The results also show that both IoT use for exploitation and IoT use for exploration can affect firm performance not only through the mediating role of supplier integration fully but also through the mediating role of customer integration partially.