中文摘要：

在理论假设的基础上，通过样本调查，探讨了心理资本对接待业员工工作态度和行为的影响效应与机理，研究结论是：心理资本作为一种积极情绪不仅直接影响员工的工作态度与行为，而且还通过中介变量对它们产生间接影响。

英文摘要：

Based on the theoretical assumption and sample surveys, this paper discusses the impact and mechanism of psychological property on workers＇attitude and behavior in hospitality industry. The result shows that ： psychological property, as a positive mood, not only directly affects the working attitude and behavior, but also indirectly affects them through the mediator variable.