中文摘要：

基于中国文化背景,本研究以工作家庭冲突作为中介变量、组织支持作为调节变量,通过对江苏、安徽、上海等地企业的235名员工进行问卷调查,分析员工帮助计划对员工离职倾向的影响。研究结果显示：员工帮助计划对离职倾向具有显著负向预测效果;工作家庭冲突在员工帮助计划与离职倾向间具有中介作用;组织支持调节着员工帮助计划对工作家庭冲突和离职倾向的影响。在此基础上,本研究提出构建多元化员工帮助计划体系、实施员工角色冲突管理以及塑造组织内支持性的工作环境等三条建议。

英文摘要：

Based on Chinese Cultural Context,with the work-family conflict as the mediate variable,and the organizational support as the moderate variable,this paper explores the impact of employee assistance programs on employees＇ turnover intention. 235 employees of different enterprises in Jiangsu,Anhui and Shanghai are tested through a questionnaire. The results are as follows： EAP has a negative effect on employees＇ turnover intention; the work-family conflict plays a mediating role between employee assistance programs and employees＇ turnover intention; EAP has a negative role on the work-family conflict,in which the perceived organizational support can also play a role of mediated moderator. This paper further puts forward three suggestions： building and deploying a diversified EAP system; implementing the conflict managementof the employee role; and creating a supportive working environment within the organization.