中文摘要：

政府流程再造是我国政府实现管理模式由管理型向服务型转变的主要改革方向与管理方式创新的重要举措。从政府流程再造的目标来看,它专注于通过对于新型理念的运用来改造和重组现存流程,达到提高政府组织绩效、革除基于官僚制基础上建立的政府管理模式种种弊端的目的,同时兼顾到政府组织流程的整体。目前我国政府流程再造的主要模式为,虚拟式再造模式和实体渐进式优化模式。地方政府流程再造模式为,将流程再造与行政审批制度改革相结合的模式和将流程再造与地方政府组织再造相结合的模式。基于再造的层次可以分为组织内部的再造和跨部门的再造。

英文摘要：

Government Process Reengineering （GPR） is the necessary reform for Chinese government to transit from administration-oriented to service-oriented government. It is also an important measure for government management innovation. In terms of the goal of GPR,it focuses on reforming and restructuring the existing processes by applying new ideas to improve government organizational performance and to get rid of the various drawbacks of the government administrative mode rooted in bureaucracy. At the same time,it takes the overall process of government organizations into consideration. Currently,virtual reconstruction model and entity progressive optimization model are the main forms of China＇s GPR. For local governments,the major mode is the one that integrates administrative approval system reform and local government reorganization with Process Reengineering. According to the levels of reengineering,GPR can be divided into in-house and cross-sector reengineering.