在分析现代制造服务业务模式国内外研究与发展现状的基础上,阐述了我国制造服务业发展水平与发达国家的差距,指出了当前学者们提出的服务模式与发展策略的不足之处。给出了产品全生命周期各个阶段的制造服务,分别按照服务提供对象和服务阶段划分进行分类,重点总结了现代制造服务的基本模式。将面向制造业的生产性服务模式分为区域集群模式、生产服务提供商模式、分散型中小企业动态联盟服务模式和大型龙头企业服务模式,并给出了相应的系统结构和典型案例。将面向制造业的产品服务发展模式分为制造商延伸服务模式、用户自我服务模式、产品服务提供商模式和集成运营服务模式,并给出了相应的系统结构和典型案例。最后,基于现状分析和模式研究,提出了中国制造服务业的发展策略,为加快我国制造服务业的发展提供建议。
According to the analysis of modern manufacturing services business model at home and abroad,this paper gave the difference on manufacturing services development level between China and developed countries,and pointed out the deficiencies of the development model and strategy put forward by the scholars.Then,every stage's services of the whole life cycle of the product were given,and the classifications of the manufacturing service were sum up according to the service providing object and service phase respectively.Thirdly,this paper mainly summarized the basic mode of modern manufacturing services.The business model of producer service oriented manufacturing included regional cluster model,product service provider model,decentralized small and medium-sized enterprise dynamic alliance service mode and large enterprise service model,and the corresponding system structure and typical cases were given respectively.The business model of product service oriented manufacturing included manufacturers extension service mode,user self-service mode,product service provider mode and integrated operation service mode,and the corresponding system structure and typical cases were given respectively.Finally,based on the current research,analysis and model investigation,the development strategies of China's manufacturing services were put forward,which will help to speed up the development of China's manufacturing services.