现有研究主要关注员工为什么会建言,而什么因素决定领导纳言这一问题却被忽略了。本文基于社会说服理论的详尽可能性模型(ELM),深入探讨建言策略与建言行为的交互作用对领导感知及领导回应的影响。通过对258名员工及其直接领导的追踪调查发现,下属建言时,采用理性说服策略有助于领导产生建设性感知,领导的建设性感知对建言采纳与建言征询都具有正向影响。研究结果对企业中的建言行为有一定的实践指导意义,同时对建言理论的未来研究方向有一定的启迪作用。
While previous voice research mainly focused on why employees will voice their ideas and concerns,the reasons determining supervisors' endorsement of these ideas have been largely underrepresented in the literature.To fill this research gap,drawing on the Elaboration Likelihood Model(ELM),we propose a model to explain how and why voice tactics promote supervisor's voice endorsement and further solicitation of individual subordinates' voice.We tested our model with 258 dyadic samples from Guangdong private enterprises.The results revealed that subordinates' voice had stronger effect on supervisor's voice endorsement and solicitation when the focal employee applied the rational persuasion tactic to speak up,and this effect was mediated by supervisor's perception of constructiveness of the focal employees' voice.We discuss the theoretical contributions and the promising directions for future research.