从信息质量评估、信息质量管理和情景信息质量3个方面进行了综述分析。信息质量评估从质量问题、维度和评估方法3个方面进行了分析。信息质量管理从质量管理、信息管理和知识管理3个角度进行了分析。情景信息质量主要对信息质量在信息系统和决策支持方面进行了研究。分析结果揭示出潜在的研究领域以及当前在信息质量方面研究的局限性,旨在弥补研究差距。文章通过提供未来信息质量研究存在的问题以及经验应用给予的启示做出总结。
Recognizing the substantial development of information quality research, this review article analyzes three major aspects of information quality research: information quality assessment, information quality management and contextual information quality. Information quality assessment is analyzed by three components: information quality problem, dimension and assessment methodology. Information quality management is analyzed from three perspectives: quality management, information management and knowledge management. Following an overview of contextual information quality, this article analyzes information quality research in the context of information system and decision making. The analyzing results reveal the potential research streams and current research limitations of information quality. Aiming at bridging the research gaps, we conclude by providing the research issues for future information quality research and implications for empirical applications.