中文摘要：

目前尽管存在较多以产品为中心的供应链运作管理流程和方法,但在服务供应链领域,由于服务不同于产品的诸多特性局限了其进一步的应用。因此,采用结构化分析思想和方法,提出了基于E3-value的服务供应链运作管理逻辑流程和方法,该方法以价值为导向,不但可以解决现有供应链运作管理模式的一些适应性问题,而且能够解决＂供应链运作管理模式为什么是这样,潜在盈利性如何量化＂问题。

英文摘要：

There were extensive product-centered supply chain operation management processes and methods at present.In Service Supply Chain（SSC） domain,these methods and processes did not have further application due to the differences between service and product.For above reasons,by using analytic technique of structuring,E3-value based operation management logistic process and method for SSC were proposed.This value oriented method could not only resolve the problems of applicability and effectiveness of the existing supply chain management models and methods,but answer the questions of ＂why the management model is like this？＂ and ＂how to quantify the potential profitability of the supply chains？＂