中文摘要：

服务模块化的内涵包括服务系统、服务组织和服务产业三个层面；服务模块化的相关研究成果主要围绕着服务系统模块化、服务产品模块化、服务业模块化和服务组织模块化四条主线展开论述；定性经验型和概念型的研究较多，量化研究不足；综合运用定性和定量的研究方法，从产业组织的宏观和微观等多维视角着手剖析服务模块化，是未来研究的大体走向。

英文摘要：

The connotation of service modularization contains three levels： service system, service organization and service industry. The results of the relative studies are all focused around the four main lines of service system modularization, services product modularization, service industry modular- ization and service organization modularization. There are more qualitative empirical and conceptual researches, but less quantitative researches. Therefore, to analyze service modularization from the multidimensional perspective of both macro and micro industrial organization with both the qualitative and quantitative research methods will be the general direction of future researches.