主管支持感是指员工对主管重视他们贡献、关心他们福祉的程度的总体看法。相关的实证研究表明主管支持感对员工的工作态度、工作绩效与行为以及心理压力与紧张等相关工作结果变量均存在一定的影响;而个体特征与工作特征方面的相关因素则对主管支持感具有一定的预测力。该文对组织行为学与人力资源管理领域有关主管支持感的相关研究进行了较为全面的总结,并在此基础上指出未来的研究有必要加强主管支持感的形成与干预机制等三方面问题的探讨。
Perceived supervisor support (PSS) is defined as employees' general views concerning the degree to which supervisors value their contributions and care about their well-being. Studies have indicated that PSS is related to a host of outcome variables, including work-related behaviors and attitudes as well as psychological stress and strains. Factors such as individual characteristics and job characteristics are significantly predictive of PPS. This paper summarized the theories and studies on PSS in the domain of OB and HRM, and pointed out some prospects for the future research such as the forming and intervening mechanism of PSS.