采用问卷法调查了358名企业员工,探讨家庭支持型主管行为(FSSB)对工作满意感和离职意愿等工作态度的作用机制。结果表明:(1)FSSB对工作满意感有显著正向影响,对离职意愿有显著负向影响。(2)工作一家庭增益在FSSB与工作满意感之间起着中介作用,而工作-家庭冲突的中介作用不显著;工作-家庭增益与冲突在FSSB与离职意愿之间的中介作用均不显著。(3)边界控制感调节了FssB-工作-家庭增益-工作满意感这一中介过程。本研究提示可通过干预FSSB来提升员工的工作态度。
Family-supported supervisor behavior (FSSB) is a support behavior of family and personal life from supervisors. It always acts as an important organizational work-family resource. Family-supported supervisor behavior is defined as those behaviors exhibited by supervisors that are supportive of families and consists of the following four dimensions--emotional support, instrumental support, role modeling behaviors, and creative work-family management (Hammer, Kossek, Zimmerman, & Daniels, 2007). Recent research has demonstrated that employee perceptions of FSSB are positively related to work attitude over and above the effects of general supervisor support (Hammer, Kossek, Yragui, Bodner, & Hanson, 2009). Conservation of resources (COR) theory posits that those with initial resource reservoirs have a tendency towards accumulation and enrichment of resources over time, that is, a tendency towards resource caravans (Hobfoll, 2002). Based on conservation of resources theory, the present study was to investigate the mechanism of linking family-supported supervisor behavior to work attitudes through work-family enrichment and whether the conflict is moderated by the level of perceived individual boundary control. A total of 358 employees were assessed using family supportive supervisor behavior (FSSB) scale, work-family conftjct scale, work-family enrichment scale, intention to leave scale, job satisfaction scale and perceived individual boundary control scale. The results indicated that: (1) family-supported supervisor behavior predicted job satisfaction(r = .37,p〈 .001) and intention to leave (r= -.24, p〈 .001). (2) The positive relationship between family-supported supervisor behavior and job satisfaction was partly mediated by work-family enrichment (β= .26, p〈 .001) such that having a supportive supervisor was associated with high work-family enrichment, which, in turn, were related to high job satisfaction. Work-family enrichment was not a significant medi