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商品陈列方式、先验品牌知识与品牌选择决策——弱势品牌的视角
  • ISSN号:0439-755X
  • 期刊名称:心理学报
  • 时间:2015.5.15
  • 页码:663-678
  • 分类:B849[哲学宗教—应用心理学;哲学宗教—心理学] G93[文化科学]
  • 作者机构:[1]上海财经大学国际工商管理学院,上海200433
  • 相关基金:国家自然科学基金项目(71172145、71472074、71402047); 教育部人文社科青年基金项目(14YJC630086、14YJC630073)资助.
  • 相关项目:消费者创造价值及其对品牌忠诚的作用研究- - 基于社会互动的视角
作者: 黄赞|王新新|
中文摘要:

在进行初次购买之时,商品陈列方式(基于属性与基于利益的陈列方式)和先验品牌知识(强势与弱势的品牌强度)如何影响消费者的品牌选择决策?研究发现,商品陈列方式显著地影响了消费者的品牌选择决策。这是因为商品陈列方式能够影响消费者处理信息的解释水平。由于解释水平的不同,商品陈列方式引发了消费者对商品多样性感知和产品质量感知的差异,最终影响了消费者的品牌选择决策。研究还发现,由于影响了消费者搜索和获取产品信息的动机,先验品牌知识(品牌强度)调节了这一影响关系。具体表现为,在弱势品牌的条件下,商品陈列方式显著地影响了消费者的品牌选择决策;但在强势品牌的条件下,商品陈列方式对消费者品牌选择决策的影响效应不再显著。

英文摘要:

Consumers tend to have a higher evaluation and purchase intention toward the products with stronger brands. Compared to foreign products, Chinese alternatives usually occupy a weaker brand position. Hence, Chinese manufacturers who want to increase market share commonly adopt a low-price strategy. However, such strategy may greatly weaken the organization's ability to gain profits and undermine its long-term development. Moreover, low price is likely to be used by consumers as a signal of poor quality of the products. Therefore, it is important for Chinese manufacturers with weak brands to adopt new competitive strategies. The purpose of this study was to examine how assortment structure affects consumer's brand choice. The key hypothesis was that the manufacturers with weaker brands, rather than stronger ones, could optimize the assortment structure to affect consumers' brand choice in a retail environment. We conducted three empirical studies to test our hypotheses. In Study 1, we conducted three separated experiments to examine the impact of the assortment structure on consumers' perceived variety of products. In particular, Study 1a explored the main effect of the assortment structure(attribute-based vs. benefit-based) on consumers' perceived variety. Then, studies 1b and 1c composed a Chain-of-Experiments and tested the intermediate mechanism of the construal level in the causal relationship between the assortment structure and consumers' perceived variety: Study 1b examined the impact of assortment structure on consumers' construal level, and Study 1c tested the impact of the construal level on consumers' perceived variety. Study 2 investigated the causal relationship between the assortment structure and consumers' brand choice. Studies 1 and 2 adopted a one-way between-subject design. Study 3 explored the moderating effect of consumers' prior knowledge of brand strength in the causal relationship and used a 2(attribute-based vs. benefit-based assortment structure) × 2(stron

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期刊信息
  • 《心理学报》
  • 北大核心期刊(2011版)
  • 主管单位:中国科学院
  • 主办单位:中国心理学会 中国科学院心理研究所
  • 主编:张侃
  • 地址:北京市朝阳区林萃路16号院
  • 邮编:100101
  • 邮箱:xuebao@psych.ac.cn
  • 电话:010-64850861
  • 国际标准刊号:ISSN:0439-755X
  • 国内统一刊号:ISSN:11-1911/B
  • 邮发代号:82-12
  • 获奖情况:
  • 国内外数据库收录:
  • 日本日本科学技术振兴机构数据库,中国中国人文社科核心期刊,中国中国科技核心期刊,中国北大核心期刊(2004版),中国北大核心期刊(2008版),中国北大核心期刊(2011版),中国北大核心期刊(2014版),中国国家哲学社会科学学术期刊数据库,中国北大核心期刊(2000版)
  • 被引量:33136