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中文摘要：
M公司的技工头目敢于要挟公司老板为其涨薪,主仆之间的关系倒置,这说明管理过程中存在诸多问题：非正式组织产生负面作用;依托情感而非制度维持公司运营;单纯依托物质激励;只有奖励没有惩罚;公司管理过度授权;狭隘理解培训内容。为了使M公司运行高效,需要合理集权与分权并多管齐下完善公司管理制度：加强非正式组织的引导;多一点制度少一点情感;员工激励方式多样化;重视奖励也要重视惩罚;集权与分权辨证施治;培训内容丰富化。
英文摘要：
The technological employees head of Company M dears order his boss raising salary,converting the relationship between host and servant,which shows there are many problems for company M’s management：informal organization playing negative role;company running relying on sensibility not on system;inspiriting employee just by means of substantial style;excess authorization of company management;narrowly apprehending training content.In order to make company M run efficiently,it is necessary that company system is improved by means of reasonable power-centralization and power decentralization：strengthening the leading for informal organ1zation;more system and less sensibility;multi-way to stimulate employee;emphasizing encouragement and punishment;controlling company by means of power-centralization and power decentralization simultaneously;enriching training content.
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