中文摘要：

以天津为实证研究区,基于问卷调查数据,对突发火灾或爆炸事故时地铁乘客第一应急行为和性别、年龄及受教育程度、乘坐频率等人员特性信息开展交叉分析,以揭示不同乘客在火灾疏散行为特征方面的差异。研究结果表明：中学及大学生,乘坐地铁频率较低的乘客群体,是盲从行为比重较大的群体,是目前天津市政府及地铁部门地铁安全宣传教育及应急演练的重点对象。

英文摘要：

In recent years,urban subway accidents took place frequently. It＇s important to carry out subway passenger evacuation behavior survey for specific city. In this paper,377 effective questionnaires were collected.Based on the data,the descriptive analysis was done on the subway passengers＇ gender,age,level of education and frequency,and the relative analysis was done on fire emergency response behavior characteristic and personnel information by cross table to reveal fire evacuation behavior characteristic differences. The results show that the high school and college students,especially college students and subway lower frequency passenger group,are the key objects of subway safety education and drill in Tianjin. The results can be used for Tianjin metro department to revise and improve the corresponding contingency plans,and provide reference evidence for the subway safety propaganda and drill.