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中文摘要：
在对企业隐性知识特性及其研究现状分析的基础上，提出了企业隐性知识导航方法。该方法包括2个方面内容：基于平衡计分卡的专家导航方法，充分考虑了专家之间的能力差别；基于多关系专家网络的专家导航路径查询方法和相关专家查询方法，充分考虑了专家之间的多重关系，该方法为管理者发现及考核专家提供了依据。在此基础上，利用社会网络分析工具Sociometry Pro对专家网络进行评价，得到了专家个人特征结果，并指出了改善企业隐性知识共享的具体措施。
英文摘要：
An approach to corporations＇ tacit knowledge navigation is proposed, which includes two parts, with respect to experts＇ abilities, the Balanced Score Card （BSC） based expert navigation method ; while with respect to relationships between experts, multi-relational expert network based expert-navigation-route-search method and relevant expert search method are also presented. The methods is ~ocused at providing criterions and navigation solutions to managers. Social Network Anal- ysis （SNA） tool namely SociometryPro was introduced to estimate the expert network, in doing so, some experts＇ characters results are brought forward and some suggestions on enhancing the effect and efficiency of corporations＇ tacit knowledge sharing were addressed.
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