为解决复杂系统人机交互界面中用户出错而导致的任务失败、系统故障以及各种事故频繁发生等问题.对前人提出的出错分类方法以及试验方法进行探讨;从用户认知的角度,提出了复杂系统中人机交互界面的5种出错类型,分别是错误感知、注意失效、知觉混淆、记忆失误以及失手.对用户出错与认知之间存在相对应的关联性进行研究,建立每种出错类型的映射,证实其出错集与认知集存在着交织的映射关系.将5种出错类型按照认知加工进行合并,获得18个出错-认知组,从认知加工过程建立E-C(Error-Cognition)映射模型.以典型复杂系统行业的美国F35战斗机航电显示监控任务界面为例,提取信息显示方式的出错因子和出错类型表征,建立三者之间的映射关系.按照E-C映射模型对应的视觉感知和注意加工出错类型,建立监控任务过程中的出错-视觉感知子模型和出错-注意加工子模型,从而有效地验证复杂系统人机交互界面中用户出错与界面认知的研究模型.
User error may led to the task out of operation,system failure,and frequent accidents in human-computer interaction interface of complex system.To solve these problems,classification method and experimental method of error types summed up by our predecessors is probed; five error types of human computer interaction interface of complex system,which are concluding misperception,attention failure,perception confusion,memory lapse and slip are founded based on the standpoint of cognition.Each error type mapping is established after researching the relevance between user error and cognition,which proved interlaced mapping with error and cognition is existed.18 groups of error-cognition are arrived through merged 5 error types in accordance with cognitive processing; E-C(error-cognition) mapping model is established on cognitive processing.A monitor task interface of aviation display of American F35 fighter,as a typical example of complex system,is extracted error factors and error types from its information display,and the mapping relationship appears from error factors,error types and information display styles.Furthermore,error-visual cognition model and error-attention model are established according to matching visual cognition and attention with E-Cmapping model.This example confirms the validity of the study model about user error and interface cognition of complex system.