为解决客户协同创新中目标重要度难以准确量化的问题,提出了一种创新目标重要度的确定方法。首先,构建了客户协同产品创新目标体系的基本框架,以保证创新目标的整体性与系统性;其次,提出了三阶定量分析方法,该方法融合了AHP与熵值法相结合的主客观赋权法、多粒度非平衡语义处理方法等,对目标重要度进行计算及修订。最后,通过某手机的客户协同创新设计实例验证了该方法的可行性与有效性。
In order to solve the problem that importance of targets was hard to be quantified accu- rately in customer collaborative products innovation(CCI), an approach to determine the important de- gree of innovation goals was proposed. Firstly,a basic structure for target system of CCI was estab- lished to certify integration and system of target. Then, based on combining subjective and objective methods including AHP and entropy value method, multi- granularity non--equilibrium semantic treatment method,a three--stage quantified approach was proposed to calculate and revise the impor- tance of targets. Finally, the feasibility and effectiveness were verified by a cellphone customer collabo- rative innovation example.