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中文摘要：
本文运用探索性案例研究方法,选取1家研发服务机构与3家中小制造企业之间合作案例为研究对象,研究发现：研发服务与中小企业价值共创过程模型分为＂观念共识-价值共生-价值共赢＂三个阶段;研发服务通过互动诊断与考察交流的＂言传＋身教＂的＂传道＂方式,帮助企业＂觉察＂与＂觉醒＂以达成观念共识;研发服务通过＂授之以鱼＂与＂授之以渔＂的＂教授＋教练＂的＂授业＂方式,帮助企业＂学习新知＂与＂学以致用＂以促成价值共生;研发服务通过＂答疑＋答辩＂的＂解惑＂方式,帮助企业执行方案与达成目标以实现价值共赢。
英文摘要：
This paper uses an exploratory case study method, selects the cooperation case between one R＆D service institutions and three small and medium - sized manufacturing enterprises as the research object, the study found that： R＆D service and SME value co- creation process models are divided into three stages：theeoncept of consensus, the value of symbiosis, and the value of a win - win situation. R＆D service helps enterprises ＂awareness＂ and ＂awakening＂ to reach a consensus through inter- active diagnosis and study exchange by using a ＂talk ＋ teach＂ mission; and it also help enterprises to ＂learn＂ and ＂to learn in order to practise＂, to promote the value of symbiosis by using a ＂professor ＋ coach＂ teaching mode, to ＂teach a man how to fish＂ rather than to ＂give a man a fish＂. Then, through the ＂Q＆A ＋ reply＂ doubts - solving method, R＆D service will help enterprises to implement plan and achieve the goal of a win - win situation of values.
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