IT外包过程本身就是知识转移的过程,因此在IT外包的研究中有很多关于IT外包知识转移的实证研究,然而研究的结论却不尽相同。文章通过建立IT外包知识转移影响因素概念模型,利用元分析方法定量综述IT外包知识转移与其影响因素的研究现状,探讨知识、转移主体、转移情境、转移媒介等特性对IT外包过程知识转移的影响,以期综合并统一IT外包中知识转移的各影响因素的研究结论,快速有效地沉淀知识转移的相关理论,并为今后的研究和实践管理提出建议。
IT outsourcing process itself is a process of knowledge transfer, so there are many empirical studies of knowledge transfer in the area of IT outsourcing, but the conclusions are not the same. Therefore, by building up a conceptual model, this study applies a recta-analytical technique to quantitatively review the existed articles and find how knowledge, transfer actors, transfer context and transfer media affected on the procedure of respectively knowledge transfer. With this method, it is our hope to integrate the conclusions of various factors of knowledge transfer in IT outsourcing/quickly and efficiently, and put forth some valuable suggestions for future academic research and practical management.