文章根据社会交换资源理论,从资源交换视角,利用情感资源、地位资源、信息资源的交换特性研究了信任对知识共享的影响。实证研究结果表明:情感信任对知识搜集和知识贡献有正向影响;认知信任对知识搜集有正向影响,但对知识贡献无显著作用;知识搜集对知识贡献有正向影响。研究结论有效区分了情感信任与认知信任,进一步厘清了信任与知识共享的关系。
Based on the Resource Theory of Social Exchange, and from the perspective of resource exchange, this paper uses the exchange characteristics of affect-based resources, status-based resources and information resources to study the influence of trust on knowledge sharing. The results of the empirical study show that the affect-based trust has positive effect on knowledge acqui- sition and knowledge contribution; the cognition-based trust has positive effect on knowledge acquisition, but has no significant effect on knowledge contribution; knowledge acquisition has positive effect on knowledge contribution. The research conclusions dis- tinguish the affect-based trust from cognition-based trust effectively, and further clarifies the relationships between trust and knowl- edge sharing,