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基于工作倦怠的酒店员工职业生命周期研究
  • ISSN号:1003-6539
  • 期刊名称:北京第二外国语学院学报
  • 时间:2013.2.1
  • 页码:47-54
  • 分类:B849[哲学宗教—应用心理学;哲学宗教—心理学]
  • 作者机构:[1]华南师范大学旅游管理学院,广州510001
  • 相关基金:国家自然科学基金项目(71202081);国家旅游局旅游业青年专家培养计划(TYETP201544);广东省普通高校特色创新项目(2014WTSCX022)
  • 相关项目:服务性企业内部服务质量构建与作用机制:基于新生代员工管理的视角
作者: 凌茜|陈茂钦|
中文摘要:

近年来,国外领导学理论研究人员开始关注领导过程中追随者及其追随行为的作用。本文通过回顾国外追随理论的相关研究成果,通过对53位在中国企业任职的基层员工和管理层进行个别深入访谈,归纳出中国企业有效追随行为的主要特征,并对中、外员工,以及基层和管理层认知的有效追随行为特征进行比较分析。分析结果表明,团队合作、正面心理、主动行为、表达观点、适应性、服从、沟通、忠诚、可靠、主人翁意识、使命感、正直等12个特征是中、外员工、以及中国企业基层和管理层共同认知的有效追随行为的主要特征,但不同群体对这些特征的看重程度和理解程度均有所不同。此外,协调能力、学习、职业激情等3个特征是中国企业管理层对有效追随行为特有的认知。该研究结果揭示了不同情景下有效追随行为特征的共性和独特性,为今后研究人员深入开展追随理论的研究提供了初步的实证依据。

英文摘要:

In decades, some of leadership researchers have began to pay close attention to the role of followers in the process ofleadership and followership and the impact of effective followership behaviors. Base on the reviews of the broad theory of followershipinto leadership research, this study adopts a qualitative approach, which carried out Individual in-depth interviews with 53employees (including non-supervisory, middle management and supervisory) in various industries in China, to sum up themain characteristics of effective followership behaviors in Chinese enterprises and compare two levels of the cognition of behaviorscharacteristics: Chinese employees and foreign employees, non-supervisory and management. The result shows that there are12 characteristics that is Team player, Positive attitude, Initiative/proactive behavior, Expressing opinions, Flexibility/openness, Obedience/ deference, Communication skills, Loyalty/support, Responsible/dependable, Taking ownership,Mission conscience, Integrity being recognized commonly by Chinese and foreign employees, however, different groupshad different view of the understanding and significance of these characteristics in varying degree. In addition, there are 3characteristics, such as coordination, studying and passion, being recognized by middle management and supervisory in China.These findings display that similarities and diversities of effective followership behaviors, as well as have important implicationsregarding a need to examine the construct of followership in leadership research so that provide a preliminary empirical basis.

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期刊信息
  • 《北京第二外国语学院学报》
  • 主管单位:北京市教育委员会
  • 主办单位:北京第二外国语学院
  • 主编:周烈
  • 地址:北京市朝阳区定福庄南里1号
  • 邮编:100024
  • 邮箱:lvyoudaokan@126.com
  • 电话:010-65778734
  • 国际标准刊号:ISSN:1003-6539
  • 国内统一刊号:ISSN:11-2802/H
  • 邮发代号:80-630
  • 获奖情况:
  • 国内外数据库收录:
  • 中国中国人文社科核心期刊,中国国家哲学社会科学学术期刊数据库
  • 被引量:12917