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中文摘要：
政府在舆情应对能力方面仍有诸多不足。鉴于政府舆情应对能力是多因素相互作用的结果,从认识水平、监控水平、反应水平与引导水平等方面对政府舆情应对能力间的相互影响与制约关系进行了详细分析,建立了系统动力学模型,并借助Vensim软件开展了仿真分析。结果表明,人员素质、监控机构、事件复杂性、政府公信力等外部变量对于政府舆情应对能力的总体影响较弱,而重视程度、软硬件配套情况、应急处置预案、政府信息公开等内部变量的总体影响较大。
英文摘要：
Our government has some defects on reply ability of public opinion.This paper analyses the mutual influence of reply ability of public opinion with recognition level,monitor level,response level and guide level, and carries on modeling and simulation with system dynamics.The simulation results show that cognition extent,software and hardware,emergency scheme and overt information of government have important influence on government reply abihty of public opinion.More- over, personnel quality,monitor mechanism,event complexity and government credibility have faint influence on government reply ability of public opinion.
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