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中文摘要：
不确定管理模型核心观点指的是，当个体体验到不确定感时，会亲近其所信奉的文化世界观，而疏远其它不同世界观．并对支持其文化世界观的人和行为给予积极反应，反之则采取消极反应。文章着重探讨个人不确定感概念、影响因素及其对个体的影响，综合分析不确定管理早期和拓展模型，并与其他理论进行比较，显示该理论的提出在组织管理与社会生活中的重要意义：并且，也需考虑个体差异因素，在更复杂的跨文化跨群体情境中进一步验证和完善该理论。
英文摘要：
The core view of uncertainty management model （UMM） is that under conditions of uncertainty, people will be familiar with the cultural worldview that they obey and stand off the different cultural worldview. Furthermore, people may respond especially positively to persons and events that bolster their cultural norms and values, whereas may react particularly negatively to persons and events that violate these norms and values. The paper emphasizes the conception, influencing factors and the affects made to- ward individuals of personal uncertainty, and analyses the early and the extended models of uncertainty management. Furthermore, to draw comparisons between UMM and other theories, it shows the important significance that the advancing of uncertainty management theory made in modern organizational manage- ment and in social life. However, more researches are needed for further validation and consummation for various person and under different cultures.
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