中文摘要：

建立了影响员工满意度因素的三层次指标体系，给出了满意度问卷设计及调查方法。最后．以某石油机械制造企业为例，对该企业的员工满意度进行测评。测评结果为该企业提升内部管理水平，增强企业凝聚力与竞争力提供了理论支持。

英文摘要：

Three-layer index system of factors influencing staff satisfaction degree is built up, followed by the presentation of questionnaire design of satisfaction degree and survey methods. Then some petroleum mechanical manufacture enterprise is taken as an example, its staff satisfactory degree being measured. The result of this measument provides theoretical basis for enterprise to promote its internal management level and strengthen its cohesive force and competitive power.