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中文摘要：
服务型领导是一种先进有效的管理模式,要求领导者以身作则,服务他人。服务性行业组织中的服务型领导行为由于业态本身的需要变得更有针对性,在实际管理中应用广泛,因此也更容易突出服务型领导的作用。作为服务性行业的代表,麦当劳在跨文化管理中不可避免地会遇到关于领导力方面问题。本文着重探讨如何有效地在中国权力距离较大的社会环境下在服务性行业中实施服务型领导,并在此基础上分享最佳实践和提出研究展望。
英文摘要：
The servant leadership is an advanced and effective management model, requiring the leaders to set an example for others and serve others. In the organizations of service industry, servant leadership becomes more pertinent because of its business model, and widely implemented in real practices. Because of that, it more easily reflects the benefits of servant leadership. As the representative of service industry, McDonald＇s also faces a series of leadership problems in China high power distance context, which are unavoidable. This article focuses on how to carry out servant leadership in a society filled with high power distance, share the best practices and put forward further research expectation.
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