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中文摘要：
技术创新是高技术企业核心能力的主要源泉，顾客价值又是创新模式分析的起点，文章基于TRIZ理论和质量功能展开（QFD），结合稳健设计方法，构建了以顾客满意为目标的高技术企业的技术创新模式。为在实践中更好地应用和实施该模式，提出了一个基于产品全生命周期的总成本优化模型，利用这一模型可对该模式的输出做出有效地评价。
英文摘要：
Technological innovation is the source of high-tech enterprises＇ central capacity, while customer＇s value is the starting point of the analysis of innovation model. Based on TRIZ theory and quality function, and by using moderate design methods, Technological Innovation Model in high-tech enterprises is constructed taking customers＇ satisfaction as a goal. In order to well put this model into practice, an optimization model for total cost based on the life cycle of products has been put forward. This model can be used to effectively evaluate the output of the model.
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