中文摘要：

传统互联网治理研究主要针对的是“网民行为失范”,相对缺乏对“互联网服务商行为失范”的关注。利益驱动下的互联网服务商参与网络治理,在互联网治理格局存在“机制失衡”时,容易引发“四大乱象”：侵犯公民权利或公共利益,参与非法公关,过度审查网络信息,以及拒绝遵守业务所在国法规。解决互联网治理机制失衡问题需要建立多元治理模式：政府统一引导,企业全面负责,社会广泛参与,优势互补,协同共治。

英文摘要：

Traditional research of Internet governance mainly focus on netizen＇s transgressions, relatively lacks attention on Internet service providers （＂ISPs＂）. When Internet governance structure has the flaw of mechanism imbalance, interests driven ISPs are likely to trigger four chaos： infringing civil fights and public interests, engaging in illegal public relations, excessive censorship of online information, and disobeying local laws. Based on international experiences drawn from cases study, to mend mechanism imbalance, China＇ s Internet governance model should be： uniformly lead by government, fully responsible by ISPs, wide social participation, complementary advantages, and multi- collaborative governance.