为研究提高客户企业物流质量和安全绩效的方法,在对委托代理理论综述的基础上,构建客户企业奖惩下的物流服务供应链(Logistics Service Supply Chain,LSSC)的安全和质量双层委托代理模型,并进行求解.研究表明:客户企业可以通过提高奖惩系数和设置高的奖惩目标来提高物流分包商和物流集成商在各自任务上的努力水平,以促进其安全有效地完成客户企业提供的物流任务.
In order to study the paths of improving the logistics service quality and security level of customer enterprises, a security and quality double principal-agent model of Logistics Service Supply Chain (LSSC) with customer enterprise reward and punishment is constructed on the basis of summarizing the principal-agent theory, and then the model is solved. The result shows that customer enterprises can improve the level of effort on tasks for logistics subcontractors and logistics integrators by improving the reward and punishment co-efficient and setting higher reward and punishment goal to fulfill the logistic tasks provided by customer enterprises safely and effectively.