基于在产品设计过程中,质量功能配置所需要的大部分输入信息通常都表现为人的判断、认识和评估等,具有模糊化和语言化的特点,阐述质量屋模糊信息建模的核心思想,提出顾客需求模糊合成及产品规划质量屋模糊建模的算法。应用模糊扩展原理将传统的质量屋理论与方法扩展到模糊领域中,详细论述最基本输入信息模糊合成建模、顾客满意水平模糊评价模型、关联矩阵和自相关矩阵模糊相关程度建模、工程特性权重模糊建模等模糊信息的建模过程,从而能够有效地处理各种模糊、定性的信息,在模糊环境下做出有意义的决策。
In the process of products design, most input information for quality function deployment always shows as the judgment, understand and evaluation of human, which possess the characteristics of fuzziness and language. The main idea of modeling of fuzzy information with house of quality is explained, and fuzzy integrating of custom needs and fuzzy modeling of products planning with HOQ are proposed. With the fuzzy expantion theory, the traditional quality house theory and method are applied into the fuzzy fields. The modeling of fuzzy information is discussed with fuzzy arithmetic, fuzzy decision-making. Thus, the fuzzy or qualitative information can be dealt with efficiently, and the significative decision in fuzzy circumstance can be made.