在分析了新产品开发项目团队业务流程和知识流的基础上,将新产品研发的知识过程分为知识获取、知识整合、知识应用和知识共享四个阶段,构建了知识过程模型,分析了知识过程各阶段的主要知识活动,认为知识过程与业务活动通过问题和解决方案为纽带结合在一起,它们相互作用产生新知识和新产品。
On the basis of analyzing the business process and the knowledge flow of new product research & development teams, the knowledge process is divided into four phases as knowledge obtaining, knowledge combining, knowledge using and knowledge sharing, a knowledge process model is built up,and the main knowledge activities in every phase are also analyzed. The authors believe that the knowledge process combines business activities with questions and solutions as the bridges. New knowledge and new products are produced with the interaction between knowledge process and business activities.