法治政府绩效评价体现结果导向和公众满意度导向。满意度测量具有价值理性与技术功能。前者由政府绩效评价的内涵所决定,后者要求构建主、客观评价于一体的指标体系。利用政务公开、政府廉洁、依法行政等10项指标。对2014年度广东省法治政府绩效满意度进行测量。全省百分制均值为54.45分。进一步发现:满意度与地区经济发展水平存在较强的正相关,同时受公众背景因素影响,尤其是公众收入、学历、户籍影响程度明显。由此,提升法治政府绩效满意度,应推进区域均衡、绿色及共享发展,关注及扶持弱势群体,提高政府服务效率,建设法治及廉洁政府。
The performance assessment of a law-abiding government reflects its result oriented and public-satisfaction oriented while satisfaction measurement has its value rational and technological function. The former is determined by the connotation of the performance assessment of a law-abiding government; the later requires an index system that should be built subjectively and objectively. Using 10 indicators, such as, administrative transparency, clean governance, law-based administration of government and the like, this paper conducts a satisfaction measurement of the performance of Guangdong Province law-abiding government in 2014. The result on average is 54.45. The findings show that public-satisfaction is positively correlated with regionally economical development. That said, some factors of residents, such as, resident's income, qualification, household register, also have an influence. Therefore, for improving the public satisfaction of the performance of the law-abiding government, it is necessary to promote regionally balanced, green and balanced development, to pay more attention to and support the poor and disadvantaged groups, to increase its service efficiency, and to construct a law-abiding and clean government.