以A市B区为个案,对B区43个政府部门进行全员问卷调查,从公职人员感知的角度研究了网上评议的有效性,通过构建结构方程模型对社会评价者的特征、部门间差异的影响、公职人员对网上评议意义的感知与网上评议的有效性之间的关系进行了检验。结果表明,社会评价者(即公众)参与的动力和能力,以及政府职能部门间的差异对网上评议的有效性有显著影响。因此,提高网上评议的有效性,不仅需要优化评议机制、消减受评部门性质差异的影响,更要向公民授权、教育和引导公民参与,以激发和提高公众参与的动力和能力。
Taking the survey data of the public servants from 43 government departments in District B of City A, the effectiveness of Internet-hased public assessment was studied from the perspective of public servants' perception, and a structural equation model (SEM) was constructed to examine the characteristics of participants, the effect of departmental discrepancies, and the relationship between the public servants' perception towards the value of Internet-based assessment and the actual effectiveness of Internet-based assessment. The findings showed that the motivation and ability of social assessors (i. e. , the public) and the discrepancies among government departments exert a significant effect on the effectiveness of Internet-based assessment. Therefore, the assessment mechanism should be improved and the effect of government department discrepancies should be reduced. Moreover, the motivation and ability of public participation should be enhanced through empowerment, education and guidance.