随着成熟度模型在知识管理领域内的不断应用,知识管理成熟度模型正引起学界和业界的广泛关注。在深入剖析成熟度模型思想来源的基础上,分析了知识管理成熟度模型的基本特性,并从关键过程领域和成熟等级两个方面进行综合比较,以揭示知识管理成熟度模型的基本构成,为现代组织选择和执行知识管理成熟度模型提供些许借鉴。
With the increasing application of maturity model in the field of knowledge management, knowledge management maturity model is getting widespread concern of practitioners and researchers. Based on in-depth analysis of ideological source of maturity models, this paper analyzed basic characteristics of knowledge management maturity model and conducted comprehensive comparison from key process areas and maturity level, thus revealed the basic structure of knowledge management maturity model and provided some references for modem organizations to select and implement knowledge management maturity model.